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Help & Support

Frequently Asked Questions

How do I set my starting invoice number?
You can set your starting invoice number in Settings -> Tax Preferences. Or, when creating a DRAFT invoice, you can manually type the correct number and the system will auto-increment from there.
I made a mistake in an ISSUED invoice. Can I delete it?
By Dutch tax rules, you cannot delete an invoice once it has an official number. If it's a simple typo, change the status to NEEDS EDIT, fix the error, and issue it again. If the invoice is completely wrong, change the status to VOIDED to zero out the amounts while keeping the invoice number intact for the Belastingdienst.
What is the KOR limit?
The Kleineondernemersregeling (KOR) limit is €20,000 in annual revenue (excl. BTW). If your revenue exceeds this, you must charge BTW to your clients. Our dashboard tracks your progress automatically.
What's the difference between Issued and Draft?
A DRAFT is freely editable and does not have an invoice number assigned yet. Once you mark it as ISSUED, it receives an official number and its data is locked for tax compliance.
Can I connect my bank account?
Bank integrations (PSD2 API) are currently in development. Soon you will be able to connect your Dutch bank account to automatically match incoming payments to your invoices.

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